SFA Learner Survey Results
How likely are you to recommend Health & Safety Training Ltd?
- Q1: Teaching on the course (9.7)
- Q2: Staff treatment (9.7)
- Q3: Post-course advice (9.6)
- Q4: On-course support (9.7)
- Q5: Meeting expectations (9.5)
- Q6: Responding to views (9.6)
- Q7: Overall (9.6)
Recently, we have received the results of our learner surveys that we have conducted with the people who have taken part in our courses. The Skills Funding Agency has delivered this feedback to us, and we are very happy to finally be able to share the results.
When asked how satisfied they were with the courses on a scale of 1-10, candidates responded overwhelmingly positively – the average score was 9.7, with 100% of the 73 candidates scoring 8 or more. This 9.7 rating also carried through to the ‘how satisfied or dissatisfied with the way staff treat you’ question, with 99% of respondents scoring us 8 or higher.
Respondents were asked how satisfied they were with the support they received on the course, the advice they were given regarding options after the course, and whether or not the course met their expectations. For these categories, candidates gave us scores of 9.7, 9.6 and 9.5 respectively, with 99% of them giving us a score of 8 or more in each category.
Health & Safety Training Ltd received a score of 9.6 in regards to responding to the views of candidates, 9.7 in regards to whether or not candidates felt they received the right support during the course, and a 9.6 rating for the overall satisfaction of respondents. In the final category, 100% of respondents gave us a score of 8/10 or more.
It was extremely gratifying to see that 100% of respondents were likely to recommend us to their friends and family for training courses in the North East.
We take great pride in the work we do here at Health & Safety Training Ltd, and we are always striving to provide our customers with the highest quality training and service at all times. If you would like to know more about our government-approved training courses, please get in touch with us today and we’ll be more than happy to help you with anything you need.Do you know your Health & Safety signs? How to Find a Job in the North East